Negative Balance Protection
Negative Balance Protection
Negative Balance Protection
Negative Balance Protection
Negative Balance Protection
Introduction
Introduction
At GatesFX LTD, we are committed to ensuring that our clients trade in a secure and transparent environment. One of the core features of our client protection framework is Negative Balance Protection (NBP). This policy is designed to ensure that no client of GatesFX will ever lose more money than they have deposited into their trading account.
Our goal is to protect clients from market volatility and unexpected price movements that may occur during extreme market conditions or gaps. This protection reflects our commitment to providing a fair trading environment where risk is clearly defined and limited.
At GatesFX LTD, we are committed to ensuring that our clients trade in a secure and transparent environment. One of the core features of our client protection framework is Negative Balance Protection (NBP). This policy is designed to ensure that no client of GatesFX will ever lose more money than they have deposited into their trading account.
Our goal is to protect clients from market volatility and unexpected price movements that may occur during extreme market conditions or gaps. This protection reflects our commitment to providing a fair trading environment where risk is clearly defined and limited.
2. What Is Negative Balance Protection?
2. What Is Negative Balance Protection?
Negative Balance Protection is a safety mechanism that prevents clients’ trading accounts from falling below zero. In highly volatile markets or during significant market gaps, it is possible for an account to incur losses that exceed the available balance — resulting in a negative balance.
To prevent this, GatesFX automatically resets any negative account balance to zero, ensuring that clients are not liable for any additional losses beyond their deposited funds.
Negative Balance Protection is a safety mechanism that prevents clients’ trading accounts from falling below zero. In highly volatile markets or during significant market gaps, it is possible for an account to incur losses that exceed the available balance — resulting in a negative balance.
To prevent this, GatesFX automatically resets any negative account balance to zero, ensuring that clients are not liable for any additional losses beyond their deposited funds.
3. How It Works
3. How It Works
In rare circumstances where a trading account balance becomes negative due to market events, rapid price movements, or slippage, GatesFX automatically brings the balance back to $0.00.
This adjustment is done automatically by our internal systems — no manual request or action from the client is required.
The correction is processed using GatesFX’s own company funds, ensuring that our clients can redeposit or continue trading without being penalized for events beyond their control.
Once the balance is restored to zero, clients can make new deposits and resume trading activities immediately.
This mechanism safeguards traders from unforeseen financial obligations and supports responsible trading practices.
In rare circumstances where a trading account balance becomes negative due to market events, rapid price movements, or slippage, GatesFX automatically brings the balance back to $0.00.
This adjustment is done automatically by our internal systems — no manual request or action from the client is required.
The correction is processed using GatesFX’s own company funds, ensuring that our clients can redeposit or continue trading without being penalized for events beyond their control.
Once the balance is restored to zero, clients can make new deposits and resume trading activities immediately.
This mechanism safeguards traders from unforeseen financial obligations and supports responsible trading practices.
4. Conditions and Eligibility
4. Conditions and Eligibility
Negative Balance Protection applies to all retail clients trading with GatesFX LTD.
It covers all trading instruments available on GatesFX platforms, including Forex, Commodities, Indices, and Cryptocurrencies.
The policy is applied per account basis — if a client holds multiple trading accounts, each account is independently protected.
This policy is not applicable in cases involving intentional abuse, system exploitation, or trading behaviors that violate our Terms and Conditions or Fair Usage Policy.
In rare circumstances where a trading account balance becomes negative due to market events, rapid price movements, or slippage, GatesFX automatically brings the balance back to $0.00.
This adjustment is done automatically by our internal systems — no manual request or action from the client is required.
The correction is processed using GatesFX’s own company funds, ensuring that our clients can redeposit or continue trading without being penalized for events beyond their control.
Once the balance is restored to zero, clients can make new deposits and resume trading activities immediately.
Negative Balance Protection applies to all retail clients trading with GatesFX LTD.
It covers all trading instruments available on GatesFX platforms, including Forex, Commodities, Indices, and Cryptocurrencies.
The policy is applied per account basis — if a client holds multiple trading accounts, each account is independently protected.
This policy is not applicable in cases involving intentional abuse, system exploitation, or trading behaviors that violate our Terms and Conditions or Fair Usage Policy.
In rare circumstances where a trading account balance becomes negative due to market events, rapid price movements, or slippage, GatesFX automatically brings the balance back to $0.00.
This adjustment is done automatically by our internal systems — no manual request or action from the client is required.
The correction is processed using GatesFX’s own company funds, ensuring that our clients can redeposit or continue trading without being penalized for events beyond their control.
Once the balance is restored to zero, clients can make new deposits and resume trading activities immediately.
5. Exceptions and Limitations
5. Exceptions and Limitations
While GatesFX makes every reasonable effort to maintain negative balance protection, the company reserves the right to withhold such protection in the following cases:
Fraudulent activity or abuse of leverage or trading systems.
Intentional misuse of market volatility or execution delays.
Third-party API or trading algorithm manipulations that result in artificial account activity.
In such cases, GatesFX may review and adjust account balances at its sole discretion, in line with our general Client Agreement and applicable laws.
While GatesFX makes every reasonable effort to maintain negative balance protection, the company reserves the right to withhold such protection in the following cases:
Fraudulent activity or abuse of leverage or trading systems.
Intentional misuse of market volatility or execution delays.
Third-party API or trading algorithm manipulations that result in artificial account activity.
In such cases, GatesFX may review and adjust account balances at its sole discretion, in line with our general Client Agreement and applicable laws.
6. Why We Offer It
6. Why We Offer It
At GatesFX, client protection is more than compliance — it’s a commitment. By absorbing the costs of negative balances using our own company funds, we ensure that every trader is treated fairly, even under extreme conditions.
This reinforces our core values:
Transparency: You will never owe more than you deposit.
Fairness: Trading should reward skill, not punish exposure to unexpected volatility.
Trust: We protect your account so you can focus on trading, not recovery.
At GatesFX, client protection is more than compliance — it’s a commitment. By absorbing the costs of negative balances using our own company funds, we ensure that every trader is treated fairly, even under extreme conditions.
This reinforces our core values:
Transparency: You will never owe more than you deposit.
Fairness: Trading should reward skill, not punish exposure to unexpected volatility.
Trust: We protect your account so you can focus on trading, not recovery.
7. Information
7. Information
For questions about this policy or how it applies to your account, please contact our support team at:
Email: support@gatesfx.com or by opening a support ticket from your trader dashboard.
For questions about this policy or how it applies to your account, please contact our support team at:
Email: support@gatesfx.com or by opening a support ticket from your trader dashboard.
8. Policy Updates
8. Policy Updates
GatesFX LTD reserves the right to amend or update this policy at any time to reflect operational, legal, or regulatory changes. Any updates will be published on the official GatesFX website and shall take effect immediately upon publication.
GatesFX LTD reserves the right to amend or update this policy at any time to reflect operational, legal, or regulatory changes. Any updates will be published on the official GatesFX website and shall take effect immediately upon publication.
Disclaimer
This policy forms part of GatesFX’s broader client protection framework and should be read in conjunction with our Client Agreement, Risk Disclosure Statement, and Terms and Conditions.
This policy forms part of GatesFX’s broader client protection framework and should be read in conjunction with our Client Agreement, Risk Disclosure Statement, and Terms and Conditions.
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GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD.
All rights reserved.
Registration Address:
Ground floor, The Sotheby Building,
Rodney Village, Rodney Bay,
Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD.
All rights reserved.
Registration Address:
Ground floor, The Sotheby Building,
Rodney Village, Rodney Bay,
Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2014-2025. GatesFX LTD. All rights reserved. Registration Address: Ground floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services. Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD. All rights reserved. Registration Address: Ground floor, La Place Creole Building, Rodney Village, Rodney Bay, Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD.
All rights reserved.
Registration Address:
Ground floor, The Sotheby Building,
Rodney Village, Rodney Bay,
Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
**Take your first trade in
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**Take your first trade in
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