Privacy Policy
Privacy Policy
Privacy Policy
Privacy Policy
Privacy Policy
Introduction
Introduction
At GatesFX LTD (“GatesFX,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, open an account, or use our products and services. By accessing or using any part of the GatesFX website or services, you consent to the practices described in this policy.
At GatesFX LTD (“GatesFX,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, open an account, or use our products and services. By accessing or using any part of the GatesFX website or services, you consent to the practices described in this policy.
2. Purpose of This Policy
2. Purpose of This Policy
This policy aims to help you understand:
What personal data we collect
How and why we use your data
How we protect your data
Your rights and choices regarding your personal information
This policy aims to help you understand:
What personal data we collect
How and why we use your data
How we protect your data
Your rights and choices regarding your personal information
3. Information We Collect
3. Information We Collect
GatesFX may collect personal and non-personal information in the following ways:
3.1 Personal Information
When you register, open an account, or interact with our services, we may collect:
Full name, date of birth, and nationality
Residential address and contact information (email, phone)
Government-issued identification and verification documents (for KYC compliance)
Payment and financial information (bank details, transaction history, wallet address, etc.)
Trading account information and preferences
Communication history with our support team
3.2 Non-Personal Information
We may also collect technical and behavioral data, including:
IP address, browser type, and device identifiers
Pages visited, time spent, and user activity on our website
Cookies, analytics, and session data for improving user experience
GatesFX may collect personal and non-personal information in the following ways:
3.1 Personal Information
When you register, open an account, or interact with our services, we may collect:
Full name, date of birth, and nationality
Residential address and contact information (email, phone)
Government-issued identification and verification documents (for KYC compliance)
Payment and financial information (bank details, transaction history, wallet address, etc.)
Trading account information and preferences
Communication history with our support team
3.2 Non-Personal Information
We may also collect technical and behavioral data, including:
IP address, browser type, and device identifiers
Pages visited, time spent, and user activity on our website
Cookies, analytics, and session data for improving user experience
4. How We Use Your Information
4. How We Use Your Information
We collect and process personal data only for legitimate business and regulatory purposes, including:
To verify your identity and comply with KYC/AML regulations
To process account registration, deposits, and withdrawals
To provide trading services and execute transactions
To monitor and prevent fraud or suspicious activities
To communicate account updates, promotions, or important notices
To improve our platforms, products, and client experience
To comply with applicable financial, legal, and regulatory obligations
We do not sell or rent your personal data to any third party.
We collect and process personal data only for legitimate business and regulatory purposes, including:
To verify your identity and comply with KYC/AML regulations
To process account registration, deposits, and withdrawals
To provide trading services and execute transactions
To monitor and prevent fraud or suspicious activities
To communicate account updates, promotions, or important notices
To improve our platforms, products, and client experience
To comply with applicable financial, legal, and regulatory obligations
We do not sell or rent your personal data to any third party.
5. Legal Basis for Processing
5. Legal Basis for Processing
GatesFX processes your personal data based on one or more of the following legal grounds:
Your explicit consent
Fulfillment of a contractual obligation between you and GatesFX
Compliance with legal obligations under applicable laws and regulations
Legitimate interests, such as maintaining security, improving services, or preventing fraud
GatesFX processes your personal data based on one or more of the following legal grounds:
Your explicit consent
Fulfillment of a contractual obligation between you and GatesFX
Compliance with legal obligations under applicable laws and regulations
Legitimate interests, such as maintaining security, improving services, or preventing fraud
6. Sharing and Disclosure of Information
6. Sharing and Disclosure of Information
We may share your data with trusted third parties when necessary, including:
Regulatory authorities and law enforcement agencies, where required by law
Liquidity providers, payment processors, and banking partners assisting in trade execution or fund settlement
Technology service providers, such as hosting, analytics, or CRM systems, under strict confidentiality agreements
Auditors, consultants, and legal advisors for compliance or operational purposes
Each third party is required to handle your information securely and use it only for the purposes for which it was disclosed.
We may share your data with trusted third parties when necessary, including:
Regulatory authorities and law enforcement agencies, where required by law
Liquidity providers, payment processors, and banking partners assisting in trade execution or fund settlement
Technology service providers, such as hosting, analytics, or CRM systems, under strict confidentiality agreements
Auditors, consultants, and legal advisors for compliance or operational purposes
Each third party is required to handle your information securely and use it only for the purposes for which it was disclosed.
7. Data Storage and Security
7. Data Storage and Security
We implement strict security measures to protect personal information from unauthorized access, alteration, or disclosure.
Our systems utilize:
256-bit encryption for data transmission
Secure servers located in controlled environments
Access control and multi-factor authentication for staff systems
Regular audits and monitoring to ensure compliance
In the event of a data breach, affected clients will be notified in accordance with applicable data protection laws.
We implement strict security measures to protect personal information from unauthorized access, alteration, or disclosure.
Our systems utilize:
256-bit encryption for data transmission
Secure servers located in controlled environments
Access control and multi-factor authentication for staff systems
Regular audits and monitoring to ensure compliance
In the event of a data breach, affected clients will be notified in accordance with applicable data protection laws.
8. International Data Transfers
8. International Data Transfers
As part of our global operations, your information may be transferred and stored in jurisdictions outside your country of residence.
Where such transfers occur, GatesFX ensures that:
Appropriate data protection safeguards are in place, and
Transfers comply with the General Data Protection Regulation (GDPR) or equivalent local standards.
As part of our global operations, your information may be transferred and stored in jurisdictions outside your country of residence.
Where such transfers occur, GatesFX ensures that:
Appropriate data protection safeguards are in place, and
Transfers comply with the General Data Protection Regulation (GDPR) or equivalent local standards.
9. Data Retention
9. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, including:
Meeting legal, regulatory, or tax requirements
Resolving disputes
Enforcing agreements
Once data is no longer needed, it is securely deleted or anonymized.
We retain your personal data only as long as necessary for the purposes for which it was collected, including:
Meeting legal, regulatory, or tax requirements
Resolving disputes
Enforcing agreements
Once data is no longer needed, it is securely deleted or anonymized.
10. Your Rights
10. Your Rights
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Request updates or corrections to inaccurate information.
Deletion: Request deletion of data when legally permissible.
Restriction: Request that processing of your data be limited under certain circumstances.
Portability: Receive your data in a structured, machine-readable format.
Withdrawal of Consent: You may withdraw consent at any time where processing is based on consent.
Requests can be submitted via email at support@gtesfx.com
We will respond within a reasonable timeframe in accordance with applicable laws.
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Request updates or corrections to inaccurate information.
Deletion: Request deletion of data when legally permissible.
Restriction: Request that processing of your data be limited under certain circumstances.
Portability: Receive your data in a structured, machine-readable format.
Withdrawal of Consent: You may withdraw consent at any time where processing is based on consent.
Requests can be submitted via email at support@gtesfx.com
We will respond within a reasonable timeframe in accordance with applicable laws.
11. Cookies and Tracking Technologies
11. Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to:
Enhance user experience
Analyze site traffic and performance
Personalize marketing and communications
You may modify your browser settings to block cookies, though this may affect functionality on our site.
For more details, refer to our Cookie Policy (if applicable).
Our website uses cookies and similar tracking tools to:
Enhance user experience
Analyze site traffic and performance
Personalize marketing and communications
You may modify your browser settings to block cookies, though this may affect functionality on our site.
For more details, refer to our Cookie Policy (if applicable).
12. Children’s Privacy
12. Children’s Privacy
GatesFX does not knowingly collect or process data from individuals under the age of 18.
If we discover that a minor has provided personal data, we will immediately delete it.
GatesFX does not knowingly collect or process data from individuals under the age of 18.
If we discover that a minor has provided personal data, we will immediately delete it.
13. Policy Updates
13. Policy Updates
GatesFX LTD reserves the right to amend or update this policy at any time to reflect operational, legal, or regulatory changes. Any updates will be published on the official GatesFX website and shall take effect immediately upon publication. Continued use of our services constitutes acceptance of any changes.
GatesFX LTD reserves the right to amend or update this policy at any time to reflect operational, legal, or regulatory changes. Any updates will be published on the official GatesFX website and shall take effect immediately upon publication. Continued use of our services constitutes acceptance of any changes.
Disclaimer
This policy forms part of GatesFX’s broader client protection framework and should be read in conjunction with our Client Agreement, Risk Disclosure Statement, and Terms and Conditions.
This policy forms part of GatesFX’s broader client protection framework and should be read in conjunction with our Client Agreement, Risk Disclosure Statement, and Terms and Conditions.
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GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD.
All rights reserved.
Registration Address:
Ground floor, The Sotheby Building,
Rodney Village, Rodney Bay,
Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services. Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD. All rights reserved. Registration Address: Ground floor, La Place Creole Building, Rodney Village, Rodney Bay, Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD.
All rights reserved.
Registration Address:
Ground floor, The Sotheby Building,
Rodney Village, Rodney Bay,
Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD.
All rights reserved.
Registration Address:
Ground floor, The Sotheby Building,
Rodney Village, Rodney Bay,
Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2014-2025. GatesFX LTD. All rights reserved. Registration Address: Ground floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
**Take your first trade in
less than 2 minutes.
**Take your first trade in
less than 2 minutes.