Withdrawal Policy
Withdrawal Policy
Withdrawal Policy
Withdrawal Policy
Withdrawal Policy
Introduction
Introduction
This Withdrawal Policy outlines the standard procedures and conditions governing the withdrawal of funds from trading accounts held with GatesFX LTD (“GatesFX,” “we,” “our,” or “us”).
Our goal is to ensure that all withdrawal requests are processed securely, efficiently, and in compliance with international Anti-Money Laundering (AML) and Know Your Customer (KYC) standards.
This Withdrawal Policy outlines the standard procedures and conditions governing the withdrawal of funds from trading accounts held with GatesFX LTD (“GatesFX,” “we,” “our,” or “us”).
Our goal is to ensure that all withdrawal requests are processed securely, efficiently, and in compliance with international Anti-Money Laundering (AML) and Know Your Customer (KYC) standards.
2. General Withdrawal Requirements
2. General Withdrawal Requirements
These measures help protect both the client and GatesFX from potential financial crime or misuse of funds.
Withdrawals can only be made from verified trading accounts.
Funds must be withdrawn using the same payment method and to the same account used for the original deposit.
GatesFX will not process withdrawals to third parties or unverified accounts under any circumstances.
Clients must ensure that all required trading activity associated with their account has been completed prior to withdrawal, in accordance with AML regulations.
These measures help protect both the client and GatesFX from potential financial crime or misuse of funds.
Withdrawals can only be made from verified trading accounts.
Funds must be withdrawn using the same payment method and to the same account used for the original deposit.
GatesFX will not process withdrawals to third parties or unverified accounts under any circumstances.
Clients must ensure that all required trading activity associated with their account has been completed prior to withdrawal, in accordance with AML regulations.
3. Processing Times
3. Processing Times
GatesFX offers several secure withdrawal options, including:
Credit/Debit Card or E-Wallet: typically processed within 24–48 business hours once approved.
Bank Wire Transfers: typically 2–5 business days, depending on the receiving bank and intermediary institutions.
Cryptocurrency Withdrawals: processed once network confirmation is verified.
All withdrawals are processed within 2 hours or less of being submitted 24/7.
Delays caused by banking intermediaries or blockchain networks are beyond the control of GatesFX.
GatesFX offers several secure withdrawal options, including:
Credit/Debit Card or E-Wallet: typically processed within 24–48 business hours once approved.
Bank Wire Transfers: typically 2–5 business days, depending on the receiving bank and intermediary institutions.
Cryptocurrency Withdrawals: processed once network confirmation is verified.
All withdrawals are processed within 2 hours or less of being submitted 24/7.
Delays caused by banking intermediaries or blockchain networks are beyond the control of GatesFX.
4. Verification and AML Compliance
4. Verification and AML Compliance
To comply with international Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations:
Clients must complete full KYC verification before any withdrawal is processed.
GatesFX may request additional documentation (e.g., proof of payment source, bank statements, or wallet verification) if deemed necessary.
All withdrawal requests are reviewed to ensure that funds originate from legitimate trading activity and not from unauthorized or suspicious sources.
Funds may only be withdrawn after genuine trading activity has occurred, as required by AML regulations.
If the company identifies any breach of AML obligations or irregularities, the withdrawal may be delayed or denied pending investigation.
To comply with international Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations:
Clients must complete full KYC verification before any withdrawal is processed.
GatesFX may request additional documentation (e.g., proof of payment source, bank statements, or wallet verification) if deemed necessary.
All withdrawal requests are reviewed to ensure that funds originate from legitimate trading activity and not from unauthorized or suspicious sources.
Funds may only be withdrawn after genuine trading activity has occurred, as required by AML regulations.
If the company identifies any breach of AML obligations or irregularities, the withdrawal may be delayed or denied pending investigation.
5. Fees and Charges
5. Fees and Charges
GatesFX does not charge internal withdrawal fees.
However, clients may incur third-party fees (such as bank transfer charges or blockchain network fees) for which GatesFX is not responsible.
The final amount received by the client will reflect these deductions, if applicable.
GatesFX does not charge internal withdrawal fees.
However, clients may incur third-party fees (such as bank transfer charges or blockchain network fees) for which GatesFX is not responsible.
The final amount received by the client will reflect these deductions, if applicable.
6. Currency and Conversion
6. Currency and Conversion
If a withdrawal is requested in a currency different from the account’s base currency, the transaction will be converted at prevailing rates set by the payment provider or receiving institution.
GatesFX is not liable for exchange rate fluctuations or conversion fees applied by third parties.
If a withdrawal is requested in a currency different from the account’s base currency, the transaction will be converted at prevailing rates set by the payment provider or receiving institution.
GatesFX is not liable for exchange rate fluctuations or conversion fees applied by third parties.
7. Processing Delays and Rejections
7. Processing Delays and Rejections
GatesFX reserves the right to delay or reject withdrawal requests in the following cases:
Incomplete KYC verification or missing supporting documents.
Deposit method differs from requested withdrawal method.
Ongoing compliance or AML review.
Insufficient available funds or margin requirements preventing withdrawal.
Suspicious or fraudulent account activity.
In such cases, clients will be notified via email with instructions to resolve the issue.
GatesFX reserves the right to delay or reject withdrawal requests in the following cases:
Incomplete KYC verification or missing supporting documents.
Deposit method differs from requested withdrawal method.
Ongoing compliance or AML review.
Insufficient available funds or margin requirements preventing withdrawal.
Suspicious or fraudulent account activity.
In such cases, clients will be notified via email with instructions to resolve the issue.
8. Refunds and Reversals
8. Refunds and Reversals
In certain circumstances, GatesFX may process refunds or reversals to the original payment method if:
A deposit was made in error; or
A withdrawal could not be completed for regulatory or technical reasons.
Refunds are handled strictly under AML protocols and only to the original funding source.
In certain circumstances, GatesFX may process refunds or reversals to the original payment method if:
A deposit was made in error; or
A withdrawal could not be completed for regulatory or technical reasons.
Refunds are handled strictly under AML protocols and only to the original funding source.
9. Responsibility and Acknowledgment
9. Responsibility and Acknowledgment
By submitting a withdrawal request, clients acknowledge that:
They are the rightful owner of the trading account and the funds therein.
They understand and agree that withdrawals can only be made to the same source as the original deposit.
They accept that AML and compliance checks may extend processing times if additional verification is required.
By submitting a withdrawal request, clients acknowledge that:
They are the rightful owner of the trading account and the funds therein.
They understand and agree that withdrawals can only be made to the same source as the original deposit.
They accept that AML and compliance checks may extend processing times if additional verification is required.
10. Policy Updates
10. Policy Updates
GatesFX LTD reserves the right to amend or update this policy at any time to reflect operational, legal, or regulatory changes. Any updates will be published on the official GatesFX website and shall take effect immediately upon publication. Continued use of our services constitutes acceptance of any changes.
GatesFX LTD reserves the right to amend or update this policy at any time to reflect operational, legal, or regulatory changes. Any updates will be published on the official GatesFX website and shall take effect immediately upon publication. Continued use of our services constitutes acceptance of any changes.
Disclaimer
This policy forms part of GatesFX’s broader client protection framework and should be read in conjunction with our Client Agreement, Risk Disclosure Statement, and Terms and Conditions. By requesting a withdrawal, clients acknowledge and agree to the terms outlined in this policy.
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GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD.
All rights reserved.
Registration Address:
Ground floor, The Sotheby Building,
Rodney Village, Rodney Bay,
Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2014-2025. GatesFX LTD. All rights reserved. Registration Address: Ground floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD.
All rights reserved.
Registration Address:
Ground floor, The Sotheby Building,
Rodney Village, Rodney Bay,
Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD.
All rights reserved.
Registration Address:
Ground floor, The Sotheby Building,
Rodney Village, Rodney Bay,
Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services. Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD. All rights reserved. Registration Address: Ground floor, La Place Creole Building, Rodney Village, Rodney Bay, Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
**Take your first trade in
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**Take your first trade in
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