Loyalty Rewards Program T&C
Loyalty Rewards Program T&C
Loyalty Rewards Program T&C
Loyalty Rewards Program T&C
Loyalty Rewards Program T&C
Introduction
Introduction
The GatesFX Loyalty Rewards Program (“Program”) allows clients to earn points based on qualifying deposits and trading activity, which may be redeemed for physical or digital rewards listed in the Loyalty Store.
The Program is offered as a promotional benefit, not as a contractual entitlement. GatesFX LTD (“GatesFX,” “we,” “our,” or “us”) reserves the right to modify, suspend, or terminate the Program at any time without prior notice.
Participation in the Program constitutes full acceptance of these Terms & Conditions and all other GatesFX policies.
The GatesFX Loyalty Rewards Program (“Program”) allows clients to earn points based on qualifying deposits and trading activity, which may be redeemed for physical or digital rewards listed in the Loyalty Store.
The Program is offered as a promotional benefit, not as a contractual entitlement. GatesFX LTD (“GatesFX,” “we,” “our,” or “us”) reserves the right to modify, suspend, or terminate the Program at any time without prior notice.
Participation in the Program constitutes full acceptance of these Terms & Conditions and all other GatesFX policies.
2. Eligibility
2. Eligibility
Availability may vary by region and is limited to jurisdictions where promotional programs are permitted.
Employees, contractors, affiliates, and partners of GatesFX are not eligible to participate.
Only one Loyalty Rewards account may be maintained per verified trading profile.
Availability may vary by region and is limited to jurisdictions where promotional programs are permitted.
Employees, contractors, affiliates, and partners of GatesFX are not eligible to participate.
Only one Loyalty Rewards account may be maintained per verified trading profile.
3. Earning Loyalty Points
3. Earning Loyalty Points
Clients earn points through both deposits and trading activity:
3.1 Deposits
Points are earned on every USD $1 deposited into a verified trading account.
3.2 Trading Activity
Points are also earned per standard lot traded on eligible instruments.
Eligible instruments: Forex pairs, indices, metals, commodities, and futures.
Ineligible instruments: Cryptocurrencies, U.S. and E.U. Share CFDs, and all “.m” (micro-symbol) instruments.
Example: EUR/USD (Standard, Raw, or Bonus accounts) are eligible, whereas EUR/USD.m is excluded.
3.3 Trade Duration
To qualify for points, each trade must remain open for a minimum of 60 seconds.
3.4 Activity Requirements
Deposits and traded lots are tracked independently.
To redeem a reward, the client must fulfill both the deposit and trading criteria associated with that reward.
Clients earn points through both deposits and trading activity:
3.1 Deposits
Points are earned on every USD $1 deposited into a verified trading account.
3.2 Trading Activity
Points are also earned per standard lot traded on eligible instruments.
Eligible instruments: Forex pairs, indices, metals, commodities, and futures.
Ineligible instruments: Cryptocurrencies, U.S. and E.U. Share CFDs, and all “.m” (micro-symbol) instruments.
Example: EUR/USD (Standard, Raw, or Bonus accounts) are eligible, whereas EUR/USD.m is excluded.
3.3 Trade Duration
To qualify for points, each trade must remain open for a minimum of 60 seconds.
3.4 Activity Requirements
Deposits and traded lots are tracked independently.
To redeem a reward, the client must fulfill both the deposit and trading criteria associated with that reward.
4. Redemption of Rewards
4. Redemption of Rewards
Redemption requests must be submitted via the Trader Dashboard, generating a Loyalty Redemption Application.
Each redemption request is reviewed manually by GatesFX staff to confirm eligibility and compliance.
Upon approval, a helpdesk ticket will be opened to coordinate delivery or pickup logistics.
4.1 Fulfillment
Direct shipping: Available items will be shipped to the address provided in the client’s verified profile.
In-person pickup: For certain items (e.g., Apple products), GatesFX may purchase the product online for local pickup at the client’s nearest official retailer.
Substitutions: If a reward item is unavailable or its price changes significantly, GatesFX will work with the client to provide an alternative of equivalent value.
4.2 Customization
Clients may select from available models, colors, or configurations at the time of redemption, subject to availability.
Redemption requests must be submitted via the Trader Dashboard, generating a Loyalty Redemption Application.
Each redemption request is reviewed manually by GatesFX staff to confirm eligibility and compliance.
Upon approval, a helpdesk ticket will be opened to coordinate delivery or pickup logistics.
4.1 Fulfillment
Direct shipping: Available items will be shipped to the address provided in the client’s verified profile.
In-person pickup: For certain items (e.g., Apple products), GatesFX may purchase the product online for local pickup at the client’s nearest official retailer.
Substitutions: If a reward item is unavailable or its price changes significantly, GatesFX will work with the client to provide an alternative of equivalent value.
4.2 Customization
Clients may select from available models, colors, or configurations at the time of redemption, subject to availability.
5. Restrictions and Limitations
5. Restrictions and Limitations
Each specific reward item may be redeemed only once per client (e.g., one iPhone, not multiple).
Deposit points must reflect genuine funding activity; deposits made and withdrawn immediately to trigger rewards are ineligible.
Abuse or manipulation of the Program — including but not limited to high-frequency arbitrage, wash trading, hedging loops, or deposit/withdrawal cycling — will result in penalties.
5.1 Penalty Structure
First violation: Forfeiture of redeemed points and full reset of points balance.
Second violation: Permanent removal from the Program and forfeiture of all accumulated points.
Each specific reward item may be redeemed only once per client (e.g., one iPhone, not multiple).
Deposit points must reflect genuine funding activity; deposits made and withdrawn immediately to trigger rewards are ineligible.
Abuse or manipulation of the Program — including but not limited to high-frequency arbitrage, wash trading, hedging loops, or deposit/withdrawal cycling — will result in penalties.
5.1 Penalty Structure
First violation: Forfeiture of redeemed points and full reset of points balance.
Second violation: Permanent removal from the Program and forfeiture of all accumulated points.
6. Disclaimers
6. Disclaimers
Rewards are non-transferable, non-exchangeable, and hold no cash value unless explicitly listed as redeemable for cash or credit in the Loyalty Store.
GatesFX provides no warranty regarding third-party products or their functionality. Manufacturer warranties, where available, apply.
GatesFX is not responsible for shipping delays, customs fees, or taxes related to reward fulfillment.
Rewards are non-transferable, non-exchangeable, and hold no cash value unless explicitly listed as redeemable for cash or credit in the Loyalty Store.
GatesFX provides no warranty regarding third-party products or their functionality. Manufacturer warranties, where available, apply.
GatesFX is not responsible for shipping delays, customs fees, or taxes related to reward fulfillment.
7. Company Rights
7. Company Rights
GatesFX reserves the right to:
Modify, suspend, or terminate the Program at any time without prior notice;
Adjust point requirements or redemption criteria to reflect market conditions or product pricing;
Deny or revoke redemption requests in cases of fraud, abuse, or suspicious activity;
Require proof of identity or additional verification before processing redemptions.
All GatesFX decisions regarding the Program are final and binding.
GatesFX reserves the right to:
Modify, suspend, or terminate the Program at any time without prior notice;
Adjust point requirements or redemption criteria to reflect market conditions or product pricing;
Deny or revoke redemption requests in cases of fraud, abuse, or suspicious activity;
Require proof of identity or additional verification before processing redemptions.
All GatesFX decisions regarding the Program are final and binding.
8. Fair Usage & Abuse Prevention
Due to repeated abuse and exploitation, GatesFX enforces a zero-tolerance policy for Loayalty Program manipulation.
Examples of abuse include:
Opening offsetting or correlated positions to inflate volume;
Coordinated trading among clients to trigger redemptions.
The use of EA's (Expert Advisors) or any automated trading systems including but not limited to HFT systems to exploit increased trading volume.
Confirmed abuse will result in Rewards removal, removal of the Loyalty Program from your account, and possible account termination under the Anti-Fraud Policy.
Due to repeated abuse and exploitation, GatesFX enforces a zero-tolerance policy for Loayalty Program manipulation.
Examples of abuse include:
Opening offsetting or correlated positions to inflate volume;
Coordinated trading among clients to trigger redemptions.
The use of EA's (Expert Advisors) or any automated trading systems including but not limited to HFT systems to exploit increased trading volume.
Confirmed abuse will result in Rewards removal, removal of the Loyalty Program from your account, and possible account termination under the Anti-Fraud Policy.
9. Amendments & Termination
9. Amendments & Termination
GatesFX may amend, suspend, or terminate this promotion at any time without prior notice.
Changes take effect immediately upon publication on the official GatesFX website.
Any disputes will be resolved in accordance with the Dispute Resolution Policy.
GatesFX may amend, suspend, or terminate this promotion at any time without prior notice.
Changes take effect immediately upon publication on the official GatesFX website.
Any disputes will be resolved in accordance with the Dispute Resolution Policy.
10. Terms & Conditions Updates
10. Terms & Conditions Updates
GatesFX LTD reserves the right to amend or update this policy at any time to reflect operational, legal, or regulatory changes. Any updates will be published on the official GatesFX website and shall take effect immediately upon publication. Continued use of our services constitutes acceptance of any changes.
GatesFX LTD reserves the right to amend or update this policy at any time to reflect operational, legal, or regulatory changes. Any updates will be published on the official GatesFX website and shall take effect immediately upon publication. Continued use of our services constitutes acceptance of any changes.
Acknowledgment
By participating in the GatesFX Loyalty Rewards Program, the client confirms that they have read, understood, and agreed to these Terms & Conditions, and acknowledges that the Program is managed exclusively by GatesFX LTD.
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GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD.
All rights reserved.
Registration Address:
Ground floor, The Sotheby Building,
Rodney Village, Rodney Bay,
Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services. Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD. All rights reserved. Registration Address: Ground floor, La Place Creole Building, Rodney Village, Rodney Bay, Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2014-2025. GatesFX LTD. All rights reserved. Registration Address: Ground floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD.
All rights reserved.
Registration Address:
Ground floor, The Sotheby Building,
Rodney Village, Rodney Bay,
Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
GatesFX is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services.
Registration number: 00396 IBC 2024
Copyright 2025. GatesFX LTD.
All rights reserved.
Registration Address:
Ground floor, The Sotheby Building,
Rodney Village, Rodney Bay,
Gros Islet, St. Lucia
AML Policy
Risk Disclosure
Privacy Policy
Refund Policy
Opening an Account
GatesFX LTD, is an Authorized Financial Services Provider (“FSP”) licensed and regulated by the Financial Sector Conduct Authority (“FSCA”) in South Africa (FSP No. 46087).
GatesFX LTD is an international broker regulated by the International Financial Centre of St. Lucia, ensuring transparency and compliance with international standards of the company's services and provides access to trading services in accordance with applicable laws and regulations.
Client accounts are onboarded through GatesFX LTD, a company incorporated in Saint Lucia (Reg. No. 00396 ICB 2024). By opening an account with GatesFX LTD, you confirm that you are at least eighteen (18) years of age (or the legal age in your jurisdiction), that you are acting of your own free will without solicitation from GatesFX, and that you will ensure compliance with all applicable local laws and regulations.
!
Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with funds you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.
Restricted Countries: GatesFX LTD does not provide services for residents of certain countries, including Israel, New Zealand, Iran, and North Korea (Democratic Peoples's Republic of Korea), or any country where such distribution or use would be contrary of local law or regulation. Furthermore, GatesFX LTD does not solicit citizens of the Untied States of America. Please check with your local jurisdiction to determine if you are permitted to open an account with GatesFX LTD.
It is your responsibility to determine whether you are permitted to open an account with GatesFX.
Disclaimer: The information provided herein reflects personal opinions and ideas and does not constitute a recommendation to purchase financial services or guarantee the performance or outcomes of future transactions. This material is not intended to be interpreted as financial advice. While every effort has been made to ensure the accuracy, validity and completeness of the information, no guarantees are provided and no liability is accepted for any losses incurred as a result of investments made based on this material. Nothing contained on this site should be considered or construed as professional advice from GatesFX LTD, its affiliates, directors, officer, or employees.
**Take your first trade in
less than 2 minutes.
**Take your first trade in
less than 2 minutes.